WELCOME ABOARD!
Hotel Pick Up Times

Door-to-door service is available for guests staying at major downtown Toronto hotels (see list below). Please ensure your pickup location is provided at least 48 hours prior to your tour.
WHAT TO BRING (NIAGARA FALLS TOURS):
Comfortable shoes, sunscreen, and a towel. A light mist poncho is provided, but you can also bring water-friendly shoes and a change of clothes or socks if you’re concerned about getting wet during the boat ride. No passport is needed.
MOBILITY REQUIREMENT:
Guests should be able to walk unassisted for 10–15 minutes on flat terrain and step in and out of our van (two steps) without assistance. Please note that the walk from the boat dock includes a slightly uphill section. If you have any questions about these mobility requirements, we encourage you to contact us before booking.
| HOTEL | PICK UP TIME | HOTEL MEETING POINT |
|---|---|---|
| Anndore House | 9:00am – 9:15am | Main Entrance |
| Chelsea Hotel | 9:00am – 9:15am | Bay Street Entrance |
| Courtyard Hotel | 9:00am – 9:15am | Main Entrance |
| Delta Toronto | 9:30am – 9:45am | Hotel Driveway |
| Doubletree Hotel | 9:00am – 9:15am | Main Entrance |
| Fairmont Royal York | 9:30am – 9:45am | Front Street Entrance |
| Four Seasons | 9:00am – 9:15am | Hotel Driveway |
| Hazelton Hotel | 9:00am – 9:15am | Main Entrance |
| Hilton Toronto | 9:15am – 9:30am | Main Entrance |
| Holiday Inn (30 Carlton Street) | 9:00am – 9:15am | Main Entrance |
| InterContinental Toronto | 9:30am – 9:45am | Main Entrance |
| Kimpton Saint George | 9:00am – 9:15am | Main Entrance |
| Le Germain Maple Leaf Square | 9:30am – 9:45am | Main Entrance |
| Le Germain 30 Mercer | 9:30am – 9:45am | Main Entrance |
| Marriott City Centre | 9:30am – 9:45am | Main Entrance |
| Marriott Downtown | 9:15am – 9:30am | Main Entrance |
| One King West | 9:15am – 9:30am | Melinda Street Entrance |
| Pantages Hotel | 9:15am – 9:30am | Main Entrance |
| Park Hyatt | 9:00am – 9:15am | Hotel Driveway |
| Residence Inn | 9:30am – 9:45am | Main Entrance |
| Ritz Carlton | 9:30am – 9:45am | Main Entrance |
| Royal Sonesta | 9:00am – 9:15am | Main Entrance |
| Shangri-La | 9:15am – 9:30am | Hotel Driveway |
| Sheraton Centre | 9:15am – 9:30am | Main Entrance |
| St. Regis | 9:15am – 9:30am | Main Entrance |
| Town Inn Suites | 9:00am – 9:15am | Main Entrance |
| W Toronto | 9:00am – 9:15am | Main Entrance |
| Westin Harbour Castle | 9:30am – 9:45am | Street Level |
| Windsor Arms | 9:00am – 9:15am | Main Entrance |
NOTE:
If an event is taking place at Rogers Centre, guests staying at the Marriott City Centre, Le Germain 30 Mercer, or the InterContinental Toronto will be dropped off at the Fairmont Royal York Hotel. All of these hotels are within walking distance of the Fairmont Royal York. Pick-ups will not be affected.